At Blackfrog, we strive to provide high-quality services to our clients. We understand that there may be instances where you may request a refund for a service that you have purchased from us.
Refunds are evaluated on a case-by-case basis, and they will be granted depending on the specific terms outlined in the signed Statement of Work. As we only sell services, we generally do not offer refunds. However, if there are issues with the services provided, we will work with you to find a solution that meets your needs.
We appreciate your business and strive to ensure your complete satisfaction with our services. If you have any questions about our refund policy or would like to discuss your specific situation, please do not hesitate to contact us at [email protected]