A Customer Resource Management system (CRM) is one of the best investments a business can make, as it streamlines your interface with your customer. CRM implementation is a detailed process that, done properly, can supercharge your sales and/or customer service!
What is CRM? CRM stands for Customer Relationship Management. It is a software application that helps businesses manage their interactions with customers. CRM systems can track customer interactions, such as sales leads, sales opportunities, customer support cases, and marketing campaigns. This information can be used to improve customer service, increase sales, and boost customer loyalty. Why are CRMs important to…
An eCommerce website should have several key elements to help potential customers make the right purchasing decision. For starters, it should include detailed product descriptions and high-quality product photography. It should also have a wish list option and an informative navigation. This will help potential customers find other products they may be interested in. And of course, it should be…
How a CRM Will Help Grow Your Business You can manage all your contacts with a CRM by tracking their information. It also allows your team to focus on customers. You will be able to generate higher profits. A CRM software can automate follow-ups and segmentation as well as reporting. Segmentation Customer segmentation can be used to your advantage to…
What is Digital Marketing? Digital Marketing is simply using all appropriate digital methods for promoting your product or brand. It can range from simple PPC with the appropriate SEO, to an integrated strategy encompassing apps, marketing automation and comprehensive media enhanced customer journey! Here are my recommended strategies for finding a digital marketing agency that can help your business grow.…